Terms & Conditions

Welcome

Groundmark is a mobile application and software platform owned by 3418 Holdings LLC d.b.a. 3418 Holdings, operated by EJH Group LLC d.b.a. Vanguard Property Buyers (“Groundmark,” “we,” “us,” or “our”). By accessing or using Groundmark (the “Platform”), you agree to be bound by these Terms of Service (the “Terms”). If you do not agree, do not access or use the Platform.

1. Eligibility

To use the Platform, you must be at least 18 years of age and/or have the legal capacity to enter into a binding contract under the laws of your jurisdiction. By using the Platform, you affirm that you meet these eligibility requirements.

2. Account Registration and Security

To access features of the Platform, you may be required to create an account. You agree to provide accurate, current, and complete information and to update your account information to maintain its accuracy. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

3. Use of the Platform

You agree to comply with all applicable laws, regulations, and these Terms. You agree not to share confidential addresses, team invite codes, or organization details outside your organization without authorization; send unsolicited, deceptive, fraudulent, or misleading communications; harass, threaten, or misuse user data; upload prohibited content; upload malware; or disrupt the Platform.

Groundmark includes campaign creation and tracking, route planning and history, team area borders, team member management, photo/media uploads with notes and location, and exports. Certain features may be limited by subscription tier.

4. Ownership and Intellectual Property

The Platform, including its software, design, text, graphics, and other materials, is owned by Vanguard Property Buyers, LLC or its licensors and is protected by intellectual property laws. You may not copy, reverse engineer, decompile, disassemble, modify, or create derivative works from the Platform. Groundmark’s name, logos, and trademarks may not be used without prior written consent.

5. User-Generated Content

The Platform allows users to submit content, including photos, videos, notes, addresses, and related metadata. By submitting User Content, you grant Groundmark a non-exclusive, transferable, royalty-free, worldwide license to host, store, reproduce, distribute, display, and perform the content as necessary to operate and improve the Platform and support your organization’s usage, including team sharing, exports, and reporting.

6. Subscriptions & Billing

Groundmark offers Basics, Pro, and Elite subscription tiers. Details, pricing, and feature limits are displayed in-app. Subscriptions are managed via the App Store and may auto-renew unless canceled per the App Store’s policies. Organization-wide subscription status may apply based on organization name and invite code.

7. Rights of Groundmark

We may remove, suspend, or modify content, features, or accounts at our discretion, including User Content that violates these Terms. We may introduce, modify, or discontinue features at any time and enforce subscription-based limits, including campaign counts, route limits, media storage, and team size.

8. Team Features & Limits

The Platform supports organization-based teams using an organization name and invite code. Team Leads may manage membership and organization settings. Keep invite codes confidential. Team area borders are guidance tools and do not replace on-the-ground judgment or applicable laws.

9. Privacy and Data Usage

Please refer to our Privacy Policy to learn how we collect, use, and protect personal data. By using the Platform, you agree to the collection, use, and sharing of your data in accordance with the Privacy Policy.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Vanguard Property Buyers, LLC and its officers, directors, employees, agents, and affiliates shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of the Platform. Total liability for any claim shall not exceed the amount you paid for the service during the twelve months preceding the event giving rise to the claim, or one hundred U.S. dollars (US$100), whichever is greater.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration in Tarrant County, Texas, except where prohibited by law. You agree to waive any right to a jury trial and to participate only on an individual basis to the fullest extent permitted by law.

12. Changes to Terms

We may modify these Terms at any time. Changes will be posted in the app or on our website with an updated effective date. Continued use of the Platform after changes are posted constitutes acceptance of the modified Terms.

13. Marketing Communications & Consent

By creating an account or using the Platform, you consent to receive marketing, promotional, and informational communications from Groundmark, including product updates, feature announcements, and service notices. You may opt out of marketing emails using unsubscribe links and manage push notifications in device settings. We may still send transactional or service-related messages.

14. Contact Us

If you have questions about these Terms or need assistance, contact us at groundmarksupport@vanguardpropertybuyers.com.